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Inside Sales Representative – Troy MI

An industry innovator, Realstone Systems LLC (RSS) designs and distributes uniquely beautiful and functional coverings products. These products are sourced from our global network of quarries and factories, designers and artisans. We are transforming the way coverings materials are used in residential and commercial projects. Our products are capturing the imaginations of thousands of homeowners, property owners, designers, architects, and contractors resulting in unforgettable and stunning spaces. RSS products are offered by resellers located throughout North America. Visit us at www.realstone.com. We are currently seeking a highly motivated and enthusiastic Inside Sales & Customer Support Representative for our Troy, MI location.

Company – Realstone Systems, LLC
Industry – Tile & Coverings
Job Type – Full Time
Years of experience – 1-2 sales, design, or customer contact responsibility
Education Level – Prefer undergraduate degree, design equivalent, or prior industry
Compensation – Salary, incentive pay, bonuses, expenses, retirement plan, healthcare.
Title – Inside Sales & Customer Support Representative


A successful candidate will be goal oriented, self-motivated and able to build relationships and enjoy a team atmosphere, in addition to having the following:

  • One or more years of experience in the tile, design, masonry, or coverings industry.
  • Demonstrated excellent communication, time management and organizational skills.
  • The ability to effectively multi-task and handle deadlines.
  • Strong attention to detail and accuracy.
  • General computer skills including Microsoft 365, Quickbooks, Salesforce.com.

Key Responsibilities

  • Work together with field sales associates and customers.
  • Provide customer quote and process customer orders.
  • Handle customer inquiries and promptly resolve customer issues.
  • Thoroughly understand our value-proposition and product portfolio and match it to customer needs.
  • Coordinate deliveries with the warehouse and communicate information to the field.

Please send resumes to jmatz@realstone.com